Our Guests are Our Family
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I was listening to Ram Dass on audiobook (Experiments in Truth) the other day, and he told a fabulous story about a conversation he had with his father after he released a set of albums back in the 60s or 70s. He sold them for $4.50, though he knew that people would pay much more.
“You should be charging at least $9,” his father told him.
“But they only cost $4.50 to put them out,” said Ram Dass.
His father, a very successful businessman and lawyer, couldn’t understand this logic, so Ram Dass asked him about a legal case his father had handled for Ram Dass’ Uncle.
“It was difficult,” said his father. “I had to do a lot of research and put lots of time into that case, but we won.”
“So you must have charged my uncle a lot of money, right?”
“Of course not! He’s family,” said his father.
“Well it’s pretty much the same with these albums,” said Ram Dass. “If you can find someone who isn’t family, I’ll happily burn him.”
As bartenders, it’s good to remember that all of our guests are family. They are at our bar to make us smile, share some information, give us a hard time, make us angry, confront us with difficult situations, and put money into our tip cups. Every single one of them is a member our universal family, though. Try not to burn them, please.