Anthony DeSerio

by Gaz Regan · Thursday, May 3rd, 2012 · Gazzers, Gazzers: 2011

Anthony DeSerio, Old Saybrook, CT., was one of the Fabulous Bartenders who were Highlighted in the 2011 Annual Manual for Bartenders.

If you’d like to see who has been honored in the 2012 edition, you can get your copy HERE

Anthony DeSerio works at the Aspen restaurant in Old Saybrook,Connecticut, and he sent me  message via Facebook after he’d been asked by a customer to make a Pimm’s Cup “the proper way.”  “What’s the proper way?” I asked him.

Yes, I know how to make a traditional Pimm’s Cup, but I was interested to hear what Anthony’s take on the subject was.  I was delighted to hear that, when he grabbed a cucumber to make the garnish, he overheard the customer say, “he is going to crush it up with the oranges,” so he did just that.

“I just went by the customer’s indirect directions,” he wrote.  “I watched her take that first sip and she said that it was just like her dad made them inEngland.  Then she had two more . . . It felt good to make someone’s day.”

gaz sez: This, I think, is a great example of what the bartender’s job is all about.  Anthony didn’t let his ego get in the way of pleasing his customer.  Rather than make her a classic Pimm’s Cup with club soda and a cucumber garnish, he made it the “proper” way according to her wishes.   But the real reason I selected him to be on this list is for the following quote: “If your eye is on the tip jar, your back is to the customer.”  Pretty sweet, huh?

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